FAQs

Where do you ship?
We currently ship across Europe. You can see the full list of available countries during checkout.

How much does shipping cost?
Shipping is €7.90, and it’s free for orders above €100.

Do you offer express shipping?
No, unfortunately we don’t offer express shipping yet.

Can I change or cancel my order after placing it?
No, orders cannot be changed or canceled because some of our products may be produced specifically for your order.

How can I contact customer support?
You can reach us anytime at info@zepad.ch.

How do I find the right size for ZEPAD clothing?
Every product page includes a size guide—just click on the product to find your perfect fit.

Where can I find more information about shipping & returns?
You can find detailed information on our shipping & Returns page.